Payment Policy

Payment Policy of LD Friendly Strangers Co. Ltd.

Thank you for shopping with LD Friendly Strangers Co. Ltd.! We are committed to providing our customers with a simple, secure, and convenient payment experience. Below are the details of our payment policy.

1. Accepted Payment Methods

We use Stripe as our secure payment gateway to process all transactions on our website. Stripe supports payments through major credit and debit cards, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB

Stripe also accepts electronic payment methods such as Google Pay and Apple Pay (where available in your location). With Stripe, all of your transactions are securely encrypted, ensuring a safe and reliable shopping experience.

2. Payment Process

  • Select Your Products: Once you have selected the products you wish to purchase, add them to your shopping cart and proceed to checkout.
  • Enter Payment Information: During checkout, you will be asked to provide your payment details, including credit/debit card information or electronic payment methods like Google Pay or Apple Pay (if available).
  • Confirm Payment: After entering your payment details, confirm your order and complete the payment. Stripe will process your payment immediately, and you will receive a successful payment notification.
  • Order Confirmation: After payment is successfully processed, you will receive an order confirmation email from us. You can track your order status through the email or on our website.

3. Payment Security

We use Stripe to handle all credit card and debit card transactions. Stripe complies with strict security standards and encrypts your payment information using SSL (Secure Sockets Layer) technology, ensuring that your sensitive data is protected from online threats.

We do not store your credit card information on our system, and all transactions are processed directly through Stripe. This ensures that your financial details remain secure.

4. Payment Agreement

By completing your order and making a payment, you agree to our payment terms and conditions. Our system will automatically process the payment and confirm your order immediately.

5. Refund Policy

We are committed to providing the best service to our customers. However, if there is an issue with your order or a defective product, we will support you with a refund or exchange within 7 days from the date of receipt. Please refer to our Refund Policy for more details.

Note: Shipping charges are non-refundable if the order has been successfully delivered, and customers are responsible for the return shipping costs unless the product is defective or not as described in the order.

6. Taxes and Fees

All prices listed on our website include applicable Value Added Tax (VAT) based on your location at the time of purchase. However, for international orders, customs duties and import taxes may apply, and these will be the responsibility of the customer upon arrival of the goods in their country. These fees are not included in the total order value that you pay on our website.

7. International Payments

If you are placing an order from outside of India, Stripe will handle your payment in the currency of your location. However, please note that your bank may charge currency conversion fees or international transaction fees, which are subject to your bank’s policies.

8. Contact Us

If you have any questions or concerns regarding our payment policy, please feel free to contact us:

  • Email: [baoyen16990@gmail.com]
  • Phone: [Customer service phone number, if applicable]
  • Address:
    LD Friendly Strangers Co. Ltd.
    Sobha Habitech, Channasandra Main Road,
    Whitefield, Bangalore, 560066
    Karnataka, India

9. Payment Policy Changes

We may update or revise this Payment Policy from time to time to reflect changes in payment methods, legal requirements, or business practices. Any changes will take effect immediately upon posting on our website.

Thank you for choosing LD Friendly Strangers Co. Ltd. for your purchases! We hope you have a wonderful and secure shopping experience. If you have any questions regarding payments, don’t hesitate to contact us.